+OPS-24.01B

OPS-24.01B

The cloud service provider periodically informs the cloud service customer on the status of incidents affecting the cloud service customer, or, where appropriate and necessary, involve the customer in the resolution, in a manner consistent with the contractual agreements.

1. Overview

Summary	Standard

1.1 References

1.2 Identified Requirements

1.3 Related Regulations

2. Identified Requirements

Requirements
Source	Requirement

3. Related Regulations

Regulations
Source	Regulation

Cloud Computing Compliance Criteria Catalogue (C5:2026) -
Copyright by Bundesamt für Sicherheit in der Informationstechnik (https://www.bsi.bund.de/)

https://www.bsi.bund.de/DE/Themen/Unternehmen-und-Organisationen/Informationen-und-Empfehlungen/Empfehlungen-nach-Angriffszielen/Cloud-Computing/Kriterienkatalog-C5/C5_2025/C5_2025_node.html